bookings & cancellations policy


Booking Policy

Class Bookings are made through our website; www.bodywerxstudios.com, on our ‘Book Your Class’ page, provided by ‘BookWhen’

We encourage you to set up an ‘Account’ upon making your first class booking.
This will make future bookings much quicker & smoother.

All bookings can be made up to 31 days in advance with three payment options;

  • Pay Online via Stripe – A .20 pence PayPal Admin Fee will be Applied
  • Pay Offline – Complete your payment at Bodywerx Studios preferably by Contactless Payment
  • Class Passes -
    • Upon purchase, clients are required to Pre-Book at least one class. To make subsequent bookings use the email address you used at the time of purchase or your ‘Account’. 
    • All Class Passes are Valid for 31 Days, from your first Booking. 
    • Classes cannot be Transferred, 'Carried Over' and have no Monetary Value once purchased.

Once you have made your class booking you will receive a confirmation e-mail,
followed by a reminder e-mail the day before your session.
Confirmation e-mails for 'Live on Zoom' Classes also contain your 'Meeting ID & Password' to enter the session.

Cancellation Policy

Bodywerx Studios asks for; 12 HOURS NOTICE when Cancelling a Booking.
This can be done through the link in your booking confirmation e-mail or your BookWhen account:
https://my.bookwhen.com/login

Failure to cancel in good time will result in any monies being owed to/ retained by Bodywerx Studios.
You are able to Transfer your Booking to an alternative class, 12+ hours prior to your booked class.

We understand some situations do occur last minute and we will endeavor to transfer your Booking when possible. This will be on a case-by-case, and at the discretion of George Clark.

Failure to attend your booked space ‘no show’, will result in monies being owed to/ retained by Bodywerx Studios.

In the event Bodywerx Studios has to cancel any session, all monies will be protected
and Bookings will be transferred to any class of your choice within 31 days.
Class Passes will have an extended expiry equal to 1 additional day for each affected class cancellation.